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Privacy Policy

This Privacy Policy explains how Filikod (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, download the Filikod plugin, or purchase a license for the premium version. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website or services, we may collect the following types of information:

  • Account and Transaction Data: When you purchase a license, we collect information such as your name, email address, billing details, and payment information through our secure WooCommerce system.

  • Plugin Usage Data: The Filikod plugin may process images on your WordPress site in order to optimize them. If you enable AI-powered features, some images may be securely transmitted to third-party AI providers (e.g., OpenAI) to generate alternative text.

  • Analytics Data: We use Google Analytics to collect information about how visitors use our website. This may include your IP address, browser type, device information, and pages visited.

  • Communication Data: If you contact us via email or our contact form, we may store your name, email address, and message to provide customer support.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage your plugin license and purchases.

  • To deliver and improve the Filikod plugin, including optimization and AI features.

  • To send important updates, invoices, or support communications related to your account.

  • To analyze website traffic and improve our site and services.

  • To comply with legal obligations (e.g., tax and accounting records).

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Contractual necessity: To provide you with the plugin and license you purchased.

  • Legitimate interests: To improve our website and services, prevent fraud, and ensure security.

  • Consent: When required for analytics or marketing tracking (e.g., Google Analytics cookies).

  • Legal obligations: To comply with applicable laws.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • WooCommerce and Payment Processors: To securely handle transactions and license management.

  • Third-Party AI Providers (e.g., OpenAI): When you enable AI-generated alternative text, selected images may be securely processed by these providers.

  • Service Providers: Such as hosting companies or analytics providers (Google Analytics).

  • Legal Authorities: When required by law or in response to valid legal requests.

5. Data Storage and Retention

  • Customer account and transaction data are stored in our WooCommerce system as long as your account is active and for a reasonable period afterward to comply with legal requirements.

  • Image data processed by AI providers is not permanently stored by us. Any AI processing occurs securely and transiently.

  • Analytics data is stored according to Google Analytics’ policies.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access, update, or delete your personal data.

  • Object to the processing of your data or request restriction.

  • Data portability.

  • Withdraw consent where processing is based on consent.

  • File a complaint with your local data protection authority.

To exercise these rights, please contact us at [Insert contact email].

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Enable essential website functionality.

  • Analyze website traffic (via Google Analytics).

  • Improve user experience.

You may disable cookies in your browser, but some features of the website may not function properly.

8. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States, where some of our service providers (e.g., OpenAI, Google) are located. We ensure such transfers are made in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Filikod
Email: contact@lyode.fr
Website: https://filikod.com/